Refund policy
Return & Refund Policy
Art Sana
At Art Sana, each artwork is a unique and meaningful creation. Because of the nature of our products, we maintain a strict return and refund policy.
No Returns or Refunds on Artwork
All original artworks sold through Art Sana are non-returnable and non-refundable. Each piece is carefully prepared and shipped with great attention, and due to the unique and personal nature of the artwork, we do not accept returns or offer refunds once a purchase has been completed.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos of the issue. We will review the case and work with you to find an appropriate solution.
Order Cancellations
Orders cannot be cancelled once they have been processed or shipped.
Contact Us
For any concerns regarding your order, you may contact us at:
Email: Art-Sana@outlook.com
We aim to respond as soon as possible and assist you with care.