Shipping policy
Shipping Policy
Art Sana
At Art Sana, every artwork is prepared and handled with great care to ensure it reaches you safely and in perfect condition.
Processing Time
All orders are carefully prepared and dispatched within 2–5 business days after the order is placed. Each piece is securely packaged to protect the artwork during transit.
Shipping Location
We currently ship within the United Kingdom.
Estimated Delivery Time
Once dispatched, delivery typically takes 3–7 business days, depending on your location and courier service conditions.
Please note that delivery times are estimates and may vary due to external factors such as courier delays, weather conditions, or peak periods.
Shipping Charges
Shipping costs (if applicable) are calculated and displayed at checkout before completing your order.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the packaging and artwork so we can assist you.
Incorrect Address
Please ensure your shipping address is accurate at checkout. Art Sana is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.
Contact
For any shipping-related questions, please contact:
Email: Art-Sana@outlook.com